Visit the 9/11 Memorial & Museum

1h30

Open Tour

The memorial site
The memorial site
The memorial site
The memorial site
The 9/11 museum

Experience description

On this self-guided tour, you can visit the 9/11 Memorial & Museum to pay homage to the victims of the terror attack and to learn about the acts of heroism made by the first responders. Tickets to the museum include access to the 9/11 Memorial, a large reflecting po...On this self-guided tour, you can visit the 9/11 Memorial & Museum to pay homage to the victims of the terror attack and to learn about the acts of heroism made by the first responders. Tickets to the museum include access to the 9/11 Memorial, a large reflecting pool sunken into the ground at the site of the Twin Towers. The edges of the reflecting pools are engraved with the names of those who lost their lives in the attack. You can also explore the garden, which is planted with more than 400 trees, to symbolize hope and renewal after the devastation. The museum is open 5 days a week and houses many exhibits that help to contextualize and commemorate the attacks. It features many artifacts and videos of first-person testimonies from witnesses. The main exhibit is divided into 3 sections, showing the build-up to the attack, how it happened on the day and the aftermath. There are also temporary exhibitions showcasing different aspects of the events, such as the courage shown by the rescue dogs or the hunt for Bin Laden. Both the museum and memorial are accessible for people with disabilities. There are several accessible public transport routes to the museum site, in addition to an accessible drop-off point at the intersection of Cortlandt and Greenwich Streets. All exhibits are wheelchair-accessible and each bathroom has a wheelchair-accessible stall. Service animals are welcome and free admission is available for one carer accompanying a person with disabilities. Wheelchairs and walkers can be provided for use onsite and are distributed on a first come, first serve basis, and the museum has many seating areas. The audio displays are compatible with hearing aids and videos also have open captions and an American Sign Language video is available with the audio guide. Free guided tours in American Sign language can be provided if requested at least 3 weeks in advance. For guests with visual impairments, a verbal guided tour is also available if requested at least 3 weeks in advance. The museum also has a quiet space for personal reflection time.

Accessibility. What to expect?

  • Transportation

    Transportation not included

  • Bathrooms

    Accessible bathrooms at multiple stops during the activity

  • Places

    Places visited are all wheelchair accessible and can be navigated independently

  • Equipment

    Adaptive equipment is included and can be used independently

  1. Starting point: 9/11 Memorial & Museum

  2. 1

    9/11 Memorial & Museum

    1h30

  3. End point: 9/11 Memorial & Museum

From $33 USD / per person

*Price based on 2 travelers

Request to book

    No extra fees

    Accessibility guaranteed

    Worry-free travel

    Keeping you safe during COVID-19

    • Cleaning measures

      Enhanced cleaning protocol

    • Safety measures

      Local authorities safety protocols followed by all staff members

    • Social distancing measures

      Social distancing measures in place

      What's included

    • Admission

    • Audio guides

    • Equipment rental

      What's not included

    • Tour Guides

    • Ground transportation

    • Parking

    • Insurance

    Important information

    • The same price applies to all travelers. Please select the number of travelers with and without disabilities when booking on our website.

    • Please note that the price featured is the lowest price available based on 2 people traveling. Please get in touch with our travel experts to know what rates apply for your traveling dates / number of participants.

    • Spoken language(s): English

    • Travel insurance is not included but an appropriate insurance based on your personal needs is highly recommended.

    • There is no restriction of any kind regarding this tour.

    • Travelers must be willing to self-transfer manually or be helped to do so, in order to take part in this tour.

    Policies

    Cancellation and modification policies differ depending on the chosen activities. Please click here to check out the policies that apply to your selection.

    FAQs