Grand Velas Riviera Maya(5-star resort)

Carretera Cancun Tulum Km 62, Playa Del Carmen, Quintana Roo 77710
Grand Velas Riviera Maya
A guest room at Grand Velas Riviera Maya
The entrance to the resort
The reception desks
Azul restaurant

Hotel accessibility information

Building access

Steps to enter : 6

Height of steps: 18 cm

Handrails: No

Frida restaurant

Access: Step-free

Clear of obstacles: Yes

Type of tables: Dining height table (71 - 76 cm)

Swimming pool

Pool area access: Fixed ramp

Pool entrance: Low steps, handrails

Pool area: Step-free



Accessible rooms

Missing trip dates

Enter your check-in and check-out dates above to see the exact room prices for your stay.

Grand class

Grand class

1 king bed - 2 guests - Private bathroom

Ambassador suite

Ambassador suite

1 king bed - 2 guests - Ensuite bathroom

Reliable accessibility information

Comprehensive planning

Personalized support

Situated on the beachfront overlooking the Caribbean, the Grand Velas Riviera Maya is a luxury resort with accessible accommodation and amenities that include a 5* star spa, an infinity pool, a private beach with white sand, numerous restaurants, numerous bars and sublime sunset views. Free WiFi is available at the resort.

The rooms and suites at Grand Velas Riviera Maya include high-end amenities and some have private plunge pools and ocean views. Accessible rooms have a roll-in shower with a shower seat and step-free access. All rooms include a flat-screen TV.

The resort boasts a ran...
Situated on the beachfront overlooking the Caribbean, the Grand Velas Riviera Maya is a luxury resort with accessible accommodation and amenities that include a 5* star spa, an infinity pool, a private beach with white sand, numerous restaurants, numerous bars and sublime sunset views. Free WiFi is available at the resort.

The rooms and suites at Grand Velas Riviera Maya include high-end amenities and some have private plunge pools and ocean views. Accessible rooms have a roll-in shower with a shower seat and step-free access. All rooms include a flat-screen TV.

The resort boasts a range of dining options to suit all tastes. The Piaf restaurant offers French cuisine with fine wines, and Frida reinvents classic Mexican dishes with a unique twist. The Azul restaurant is family-friendly and open for breakfast, lunch and dinner, serving food in a casual atmosphere. The Bistro restaurant is open to adults only and serves French food, and the Chaka restaurant serves healthy fusion dishes in a jungle-themed decor. Other onsite restaurants include a pan-Asian restaurant, an Italian restaurant and a Mexican restaurant with creative handcrafted dishes.

The resort is only minutes from Playa del Carmen’s Fifth Avenue, which offers many options for shopping, dining and entertainment. Other activities in the surrounding area include exploring Mayan ruins, many kinds of water sports and activities to get in touch with nature such as swimming with dolphins. The nearest airport is Cancun International Airport, 50 km (31 miles) away.


Accessibility features

  • Type of assistance available

    Push / carry wheelchair

    Carry bags / belongings

    Transfers (ex: transfer the guest from the wheelchair to a taxi)

    Assistive guidance for visual or hearing disabilities when requested

  • Service dogs allowed

    Yes

  • Hearing disability guidance

    None

  • Visual disability guidance

    Auditory guidance

  • Wheelchair available

    Yes


Amenities

Free wifi access

Free parking

Free swimming pool

Beachfront

Restaurant onsite

Bar onsite


Keeping you safe during COVID-19

  • Cleaning measures

    Enhanced cleaning protocol

  • Safety measures

    Local authorities safety protocols followed by all staff members

  • Social distancing measures

    Social distancing measures in place


Location

Carretera Cancun Tulum Km 62, Playa Del Carmen, Quintana Roo 77710

What's around

What's nearby

Mayakoba Beach

0.1 km

Playa del Carmen Beach

0.2 km

Ocean Maya Royale - Adults Only Beach

2.5 km

Casa Vela Beach

3.1 km

Church of Guadalupe

5.3 km

Playa Virgen

7 km

Playa del Carmen Maritime Terminal

8.1 km

Rio Secreto

15.8 km

Public Transit

ADO International Bus Station

8 km

Closest Airports

Cozumel International Airport CZM

20.7 km

Cancún International Airport CUN

43.3 km


Important information

  • Check-in: from 03:00 PM.

  • Check-out: until 12:00 PM.

  • Spoken language(s): English, Spanish.

  • The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.

  • You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.

  • A valid credit/debit card and photo ID is required at check-in.


FAQs