Royal Hideaway Playacar(5-star resort)
Hotel accessibility information
Building access
Steps to enter : 1
Type of entrance: Ramp
Handrails: No
Lobby
Lobby at building entrance level: Yes
Lobby entrance: Step-free
Front desk: Lowered front desk
Ventana restaurant
Access: Step-free
Clear of obstacles: Yes
Type of tables: Dining table height (71 - 76 cm)
Accessible rooms
Missing trip dates
Enter your check-in and check-out dates above to see the exact room prices for your stay.
Accessible room
2 king beds - 2 guests - Ensuite bathroom
Luxury room
2 king beds - 2 guests - Ensuite bathroom
Reliable accessibility information
Comprehensive planning
Personalized support
Royal Hideaway Playacar is an adults-only, all-Inclusive, beachfront hotel located in Playa del Carmen. On site, there is an infinity pool, some relaxation pools and an oceanfront solarium decks with ocean views. 24-hour front desk and free WiFi are available.
The bedrooms feature a marble bathroom with spa bath and L'Occitane® toiletries. They are air-conditioned and have a mini fridge. Each has a balcony or a terrace.
The Royal Hideaway Playacar resort has 6 restaurants. You can enjoy meals, snacks and beverages throughout the day.
Guests staying at the Royal Hideaway Playacar can e...Royal Hideaway Playacar is an adults-only, all-Inclusive, beachfront hotel located in Playa del Carmen. On site, there is an infinity pool, some relaxation pools and an oceanfront solarium decks with ocean views. 24-hour front desk and free WiFi are available.
The bedrooms feature a marble bathroom with spa bath and L'Occitane® toiletries. They are air-conditioned and have a mini fridge. Each has a balcony or a terrace.
The Royal Hideaway Playacar resort has 6 restaurants. You can enjoy meals, snacks and beverages throughout the day.
Guests staying at the Royal Hideaway Playacar can enjoy a wide range of massages and beauty treatments, including aromatherapy, facials and body wraps. These services are available at an additional cost. A fitness centre is also featured at the hotel.
Rio Secreto is just 6,1 km (3,8 miles) from the resort, while Cozumel International Airport CZM is 19,7 km (12,2 miles) away. There is free on-site parking and an airport shuttle can be booked, at an extra cost.
Accessibility features
Type of assistance available
Push / carry wheelchair
Carry bags / belongings
Transfers (ex: transfer the guest from the wheelchair to a taxi)
Service dogs allowed
Yes
Hearing disability guidance
None
Visual disability guidance
None
Wheelchair available
Yes
Amenities
Free wifi access
Free parking
Free swimming pool
Beachfront
Restaurant onsite
Bar onsite
Keeping you safe during COVID-19
Cleaning measures
Enhanced cleaning protocol
Safety measures
Local authorities safety protocols followed by all staff members
Social distancing measures
Social distancing measures in place
Location
Calle Lote Hotelero 6 Desarrollo, Playacar, 77710 Playa del Carmen, Q.R., Mexico
What's around
What's nearby
Playacar Beach
0.3 km
Kool Beach Club
3.5 km
Church of Guadalupe
4.9 km
Rio Secreto
6.1 km
Public Transit
Playa del Carmen Maritime Terminal
2 km
ADO International Bus Station
2.1 km
Closest Airports
Cozumel International Airport CZM
19.7 km
Cancún International Airport CUN
52.9 km
Important information
Check-in: from 03:00 PM.
Check-out: until 12:00 PM.
Spoken language(s): English, Spanish.
The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.
You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.