Playacar Palace(5-star resort)
Hotel accessibility information
Building access
Access: Step
Height of steps: 21 cm
Handrails: No
Lobby
Lobby at building entrance level: Yes
Lobby entrance: Step-free
Front desk: Lowered front desk
Swimming pool
Pool area access: Elevator / lift
Pool entrance: High steps
Pool area: Step-free
Accessible rooms
Missing trip dates
Enter your check-in and check-out dates above to see the exact room prices for your stay.
Governor suite
1 king bed - 2 guests - Ensuite bathroom
Superior deluxe room with partial ocean view
2 double beds - 4 guests - Ensuite bathroom
Reliable accessibility information
Comprehensive planning
Personalized support
With direct access to the beach in Playa del Carmen, Playacar Palace offers spacious guest rooms, a large outdoor pool with sea views and a swim-up bar.
Featuring sea views, each room has a flat-screen LCD TV and minibar. The private bathroom has a walk-in shower, bathrobes and slipers. You can choose from a large double room or a suite with a living room and balcony. Each accessible room has wide space around the bed for a wheelchair.
Buffet breakfast is served every morning and the hotel has 6 different restaurants.
Playacar Palace is 2,8 ft from the centre of Playa del Carmen wh...With direct access to the beach in Playa del Carmen, Playacar Palace offers spacious guest rooms, a large outdoor pool with sea views and a swim-up bar.
Featuring sea views, each room has a flat-screen LCD TV and minibar. The private bathroom has a walk-in shower, bathrobes and slipers. You can choose from a large double room or a suite with a living room and balcony. Each accessible room has wide space around the bed for a wheelchair.
Buffet breakfast is served every morning and the hotel has 6 different restaurants.
Playacar Palace is 2,8 ft from the centre of Playa del Carmen where you'll find shops, restaurant and a bursting nightlife.
Accessibility features
Type of assistance available
Push / carry wheelchair
Carry bags / belongings
Transfers (ex: transfer the guest from the wheelchair to a taxi)
Service dogs allowed
Yes
Hearing disability guidance
Visual notifications (written texts, light notifications)
Visual disability guidance
Braille
Amenities
Free wifi access
Free parking
Free swimming pool
Beachfront
Restaurant onsite
Bar onsite
Keeping you safe during COVID-19
Cleaning measures
Enhanced cleaning protocol
Safety measures
Local authorities safety protocols followed by all staff members
Social distancing measures
Social distancing measures in place
Location
Fraccionamiento Playacar, Bahia de Espiritu Santo, 77710
What's around
What's nearby
Playacar Beach
0.1 km
Playa del Carmen Beach
0.2 km
Rio Secreto
7.7 km
Isla Pasion Weddings
7.9 km
Mayakoba Beach
8 km
Top attractions
Kool Beach Club
1.7 km
Church of Guadalupe
3.2 km
Public Transit
Playa del Carmen Maritime Terminal
0.2 km
ADO International Bus Station
0.3 km
Closest Airports
Cozumel International Airport CZM
19.4 km
Cancún International Airport CUN
51.2 km
Important information
Check-in: from 3:00 PM.
Check-out: until 12:00 PM.
Spoken language(s): English, Spanish, French, Portuguese.
The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.
You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.
A valid credit/debit card and photo ID is required at check-in.