Iberostar Quetzal(5-star hotel)
Hotel accessibility information
Room accessibility
Bedroom
Access: Step-free
Door operation: Card key + push door
Bed height: 75 cm
Free space on side of bed: 80 cm
Bathroom
Access: Step-free
Turning space: 120 cm
Toilet grab bars: Yes
Shower type: Roll-in shower with no threshold
Building access
Access: Step-free
Handrails: No
Door operation: Automatic door
Breakfast area
Access: Step-free
Clear of obstacles: Yes
Type of tables: Dining height table (71 - 76 cm)
Swimming pool
Pool area access: Same level entrance (no steps), Fixed ramp
Pool entrance: High steps, Zero entry access with gentle slope
Pool area: Step-free
Interact with wildlife and explore Mayan ruins at Iberostar Quetzal. This beachfront, 5-star hotel operates with unique and careful attention to the local environment of Playa del Carmen. As the hotel’s team of biologists tends to native ecosystems, you can enjoy the hotel’s relaxing spa treatments, snorkeling and diving excursions, and direct beach access without worry.
The accessible guest rooms are both colorful and comfortable with their ...Interact with wildlife and explore Mayan ruins at Iberostar Quetzal. This beachfront, 5-star hotel operates with unique and careful attention to the local environment of Playa del Carmen. As the hotel’s team of biologists tends to native ecosystems, you can enjoy the hotel’s relaxing spa treatments, snorkeling and diving excursions, and direct beach access without worry.
The accessible guest rooms are both colorful and comfortable with their various accessibility features. They are designed to fit their tropical environment with tile floors, a work desk, lounge area, and ensuite with accessibility features toilet, ensuring your stay is convenient and luxurious.
Start your morning off with a complimentary breakfast that you can enjoy as you admire the beach views. You can also dine on buffet-style lunches and dinners that feature dishes of Mexican and international origins. If you’re looking to satisfy your sweet tooth, the various bars and ice cream parlor are always serving up delicious drinks and tasty treats.
From the hotel’s shoreside location, the possibilities are endless. Venture less than 4 km (2.5 miles) to visit Playa del Carmen Maritime Terminal, the disabled-friendly beach, or the Quinta Alegria Shopping Mall. You can also stay close by and enjoy the hotel’s swimming pool and exquisite natural ecosystems.
Request to book
No extra fees
Accessibility guaranteed
Worry-free travel
Accessible rooms
Accessible room
1 queen bed - 2 guests - Ensuite bathroom
Accessibility features
Type of assistance available
Push / carry wheelchair
Carry bags / belongings
Transfers (ex: transfer the guest from the wheelchair to a taxi)
Service dogs allowed
No
Wheelchair available
Yes
Amenities
Free wifi access
Free parking
Free swimming pool
Beachfront
Restaurant onsite
Bar onsite
Keeping you safe during COVID-19
Cleaning measures
Enhanced cleaning protocol
Safety measures
Local authorities safety protocols followed by all staff members
Social distancing measures
Social distancing measures in place
Location
Iberostar Quetzal, Lote Hotelero Nº2, Paseo Xaman - Ha, Playacar, Playa del Carmen, Quintana Roo, Mexico
What's around
What's nearby
Playacar Beach
200 m
Playa del Carmen Beach, white sand Swimming, Food and drink, Water sports
2.7 km
Playa del Carmen Maritime Terminal
2.7 km
Disabled-friendly beach
2.8 km
Quinta Alegria Shopping Mall
3.8 km
Kool Beach Club
4.2 km
Rio Secreto
5.5 km
Church of Guadalupe
5.7 km
Isla Pasion Weddings
17.9 km
Public Transit
ADO International Bus Station
2.9 km
Closest Airports
Cozumel International Airport (CZM)
19.7 km
Cancún International Airport (CUN)
53.6 km
Important information
Check-in: from 03:00 PM
Check-out: until 12:00 PM
Spoken language(s): German, English, Spanish, French, Italian, Portuguese
The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.
You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.
A valid credit/debit card and photo ID is required at check-in.
Policies
Cancellation and modification policies differ depending on the chosen hotels. Please click here to check out the policies that apply to your selection.