Hilton Playa del Carmen(5-star resort)
Hotel accessibility information
Room accessibility
Bedroom
Access: Step-free
Door operation: Card key + push door
Bed height: 69 cm
Free space on side of bed: 250 cm
Bathroom
Access: Step-free
Turning space: 90 cm
Toilet grab bars: No
Shower type: Shower with a threshold more than 1.3 cm, bathtub.
Building access
Entrance: Step-free
Type of entrance: Ramp
Handrails: Yes
Restaurant Chefs Plate
Access: Step-free
Breakfast area entrance: Elevator / lift, fixed ramp
Clear of obstacles: Yes
Swimming pool
Pool area access: Same level entrance (no steps), fixed ramp.
Pool entrance: High steps
Pool area: Step-free
Hilton Playa del Carmen is an adults-only 5* resort set on the Riviera Maya, just off the vibrant Fifth Avenue of Playa del Carmen. This elegant resort offers a relaxing retreat with 7 restaurants, an Olympic-sized freshwater pool, a spa, a fitness center and first-class service.
All air-conditioned suites feature an ocean view, stone flooring, a flat-screen TV, a private balcony, a WiFi connection and a safe. Each suite has a private bathroo...Hilton Playa del Carmen is an adults-only 5* resort set on the Riviera Maya, just off the vibrant Fifth Avenue of Playa del Carmen. This elegant resort offers a relaxing retreat with 7 restaurants, an Olympic-sized freshwater pool, a spa, a fitness center and first-class service.
All air-conditioned suites feature an ocean view, stone flooring, a flat-screen TV, a private balcony, a WiFi connection and a safe. Each suite has a private bathroom and the accessible bathrooms come with a shower equipped with a shower seat. There is also a visual alarm on the smoke detector and door bell.
Guests at the Hilton Playa del Carmen can choose from a wide range of onsite restaurants. There is a Mediterranean restaurant with a buffet and a la carte options, as well as an Asian restaurant, a lounge bar open 24 hours a day, 3 Mexican restaurants and a Caribbean restaurant by the ocean. Gourmet cuisine is served in the upscale Chef’s Plate restaurant and guests can sip luxury tequilas in the specialist tequila bar.
Other onsite activities include dance classes and aqua aerobics and guests can play tennis on the rooftop tennis court. Many bars, shops and restaurants can be found in the nearby area and guests can explore the beautiful Caribbean coastline. The nearest airport is Cancun International Airport, 56 km (35 miles) away.
Request to book
No extra fees
Accessibility guaranteed
Worry-free travel
Accessible rooms
Presidential suite
1 king bed - 2 guests - Private bathroom
Junior suite
1 king bed - 2 guests - Private bathroom
Accessibility features
Type of assistance available
Push / carry wheelchair
Carry bags / belongings
Service dogs allowed
Yes
Hearing disability guidance
Visual notifications (written texts, light notifications)
Visual disability guidance
Braille
Large Print
Tactile materials
Wheelchair available
Yes
Amenities
Free wifi access
Free parking
Free swimming pool
Beachfront
Restaurant onsite
Free fitness center
Keeping you safe during COVID-19
Cleaning measures
Enhanced cleaning protocol
Safety measures
Local authorities safety protocols followed by all staff members
Social distancing measures
Social distancing measures in place
Location
Av. Constituyentes 2, Centro, Gonzalo Guerrero, 77710 PLAYA DEL CARMEN, QROO, MEXICO
What's around
What's nearby
Playa del Carmen Beach
0.01 km
Playa del Carmen Maritime Terminal
1.2 km
Playacar Beach
1.2 km
Church of Guadalupe
1.9 km
Rio Secreto
9 km
Mayakoba Beach
7 km
Ocean Maya Royale - Adults Only Beach
9 km
Casa Vela Beach
10 km
Public Transit
ADO International Bus Station
1 km
Closest Airports
Cozumel International Airport CZM
19.4 km
Cancún International Airport CUN
49.9 km
Important information
Check-in: from 03:00 PM.
Check-out: until 12:00 PM.
Spoken language(s): English, Spanish.
The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.
You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.
A valid credit/debit card and photo ID is required at check-in.
Policies
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