Grand Palladium White Sand Resort & Spa(5-star resort)

Km, 256 Carretera Chetumal 100, 77710, Av Benito Juárez
A guest room
The entrance to the hotel
The lobby
The Dalia restaurant
The entrance to the Dalia restaurant

Hotel accessibility information

Building access

Steps to enter : 1

Height of steps: 5 cm

Handrails: No

La Dalia restaurant

Restaurant at ground level: Yes

Type of tables: Dining height table (71 - 76 cm)

Type of floor: Smooth (tile, ceramic, hardwood or similar)

Swimming pool

Pool area access: Standard steps (more than 10 cm)

Pool entrance: High steps

Steps in pool area: 7



Accessible rooms

Missing trip dates

Enter your check-in and check-out dates above to see the exact room prices for your stay.

Suite

Suite

1 king bed - 2 guests - Ensuite bathroom

Junior suite

Junior suite

1 king bed - 2 guests - Ensuite bathroom

Regular junior suite

Regular junior suite

1 king + 1 double beds - 3 guests - Ensuite bathroom

Reliable accessibility information

Comprehensive planning

Personalized support

Set on the seafront with a half-mile stretch of white sand in a luxurious 121 hectare (300 acre) estate, the Grand Palladium White Sand Resort & Spa is a family-friendly hotel with 6 swimming pools, restaurants serving cuisines from around the world, a relaxing spa area with hot tubs, massages and saunas and a varied entertainment program with events to suit the whole family.

All accommodation at the Grand Palladium White Sand Resort & Spa is air-conditioned and has a private balcony or terrace, a minibar, a safe, a flat-screen TV and free WiFi access. The accessible accommodation units ha...
Set on the seafront with a half-mile stretch of white sand in a luxurious 121 hectare (300 acre) estate, the Grand Palladium White Sand Resort & Spa is a family-friendly hotel with 6 swimming pools, restaurants serving cuisines from around the world, a relaxing spa area with hot tubs, massages and saunas and a varied entertainment program with events to suit the whole family.

All accommodation at the Grand Palladium White Sand Resort & Spa is air-conditioned and has a private balcony or terrace, a minibar, a safe, a flat-screen TV and free WiFi access. The accessible accommodation units have an ensuite bathroom with step-free access, a roll-in shower with grab bars and a shower seat and a toilet with fixed bar bars. Certain accommodation units also feature a stunning sea view.

Grand Palladium White Sand Resort & Spa has a wide array of restaurants from casual snack cafes to healthy eating to fine dining, and guests with dietary requirements are easily catered for onsite. There are à la carte restaurants serving different kinds of cuisine, including authentic Mexican, American, Japanese, Italian, Spanish and Brazilian dishes, in addition to buffet restaurants and an open-air fish restaurant on the beach.

Guests can participate in the onsite sport activities or relax on the beach and unwind in the spa. Kids’ clubs for children of different ages are organized onsite to keep little ones entertained. Playa del Carmen is only a 30-minute drive away and the charming coastal village of Akumal is a 12-minute drive away. The nearest airport is Cancun International Airport, 87 km (54 miles) away.


Accessibility features

  • Type of assistance available

    Push / carry wheelchair

    Carry bags / belongings

    Transfers (ex: transfer the guest from the wheelchair to a taxi)

  • Service dogs allowed

    Yes

  • Hearing disability guidance

    None

  • Visual disability guidance

    None

  • Wheelchair available

    Yes


Amenities

Free parking

Free swimming pool

Beachfront

Restaurant onsite

Bar onsite

Free fitness center


Keeping you safe during COVID-19

  • Cleaning measures

    Enhanced cleaning protocol

  • Safety measures

    Local authorities safety protocols followed by all staff members

  • Social distancing measures

    Social distancing measures in place


Location

Km, 256 Carretera Chetumal 100, 77710, Av Benito Juárez

What's around

What's nearby

Kantenah Beach

0.05 km

Kantenah Bay

1.1 km

Xpu Ha Beach

3.9 km

Half Moon Bay Beach

4.3 km

Playa Barceló Maya

6 km

Akumal Beach

6.6 km

Xcacel-Xcacelito

13.8 km

Xel Ha

15.7 km

Cenote Dos Ojos

18.2 km

Closest Airports

Cozumel International Airport CZM

38.1 km

Cancún International Airport CUN

79.1 km


Important information

  • Check-in: from 03:00 PM.

  • Check-out: until 12:00 PM.

  • Spoken language(s): English, Spanish.

  • The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.

  • You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.

  • A valid credit/debit card and photo ID is required at check-in.


FAQs