Grand Palladium White Sand Resort & Spa(5-star resort)
Hotel accessibility information
Building access
Steps to enter : 1
Height of steps: 5 cm
Handrails: No
La Dalia restaurant
Restaurant at ground level: Yes
Type of tables: Dining height table (71 - 76 cm)
Type of floor: Smooth (tile, ceramic, hardwood or similar)
Swimming pool
Pool area access: Standard steps (more than 10 cm)
Pool entrance: High steps
Steps in pool area: 7
Accessible rooms
Missing trip dates
Enter your check-in and check-out dates above to see the exact room prices for your stay.
Suite
1 king bed - 2 guests - Ensuite bathroom
Junior suite
1 king bed - 2 guests - Ensuite bathroom
Regular junior suite
1 king + 1 double beds - 3 guests - Ensuite bathroom
Reliable accessibility information
Comprehensive planning
Personalized support
Set on the seafront with a half-mile stretch of white sand in a luxurious 121 hectare (300 acre) estate, the Grand Palladium White Sand Resort & Spa is a family-friendly hotel with 6 swimming pools, restaurants serving cuisines from around the world, a relaxing spa area with hot tubs, massages and saunas and a varied entertainment program with events to suit the whole family.
All accommodation at the Grand Palladium White Sand Resort & Spa is air-conditioned and has a private balcony or terrace, a minibar, a safe, a flat-screen TV and free WiFi access. The accessible accommodation units ha...Set on the seafront with a half-mile stretch of white sand in a luxurious 121 hectare (300 acre) estate, the Grand Palladium White Sand Resort & Spa is a family-friendly hotel with 6 swimming pools, restaurants serving cuisines from around the world, a relaxing spa area with hot tubs, massages and saunas and a varied entertainment program with events to suit the whole family.
All accommodation at the Grand Palladium White Sand Resort & Spa is air-conditioned and has a private balcony or terrace, a minibar, a safe, a flat-screen TV and free WiFi access. The accessible accommodation units have an ensuite bathroom with step-free access, a roll-in shower with grab bars and a shower seat and a toilet with fixed bar bars. Certain accommodation units also feature a stunning sea view.
Grand Palladium White Sand Resort & Spa has a wide array of restaurants from casual snack cafes to healthy eating to fine dining, and guests with dietary requirements are easily catered for onsite. There are à la carte restaurants serving different kinds of cuisine, including authentic Mexican, American, Japanese, Italian, Spanish and Brazilian dishes, in addition to buffet restaurants and an open-air fish restaurant on the beach.
Guests can participate in the onsite sport activities or relax on the beach and unwind in the spa. Kids’ clubs for children of different ages are organized onsite to keep little ones entertained. Playa del Carmen is only a 30-minute drive away and the charming coastal village of Akumal is a 12-minute drive away. The nearest airport is Cancun International Airport, 87 km (54 miles) away.
Accessibility features
Type of assistance available
Push / carry wheelchair
Carry bags / belongings
Transfers (ex: transfer the guest from the wheelchair to a taxi)
Service dogs allowed
Yes
Hearing disability guidance
None
Visual disability guidance
None
Wheelchair available
Yes
Amenities
Free parking
Free swimming pool
Beachfront
Restaurant onsite
Bar onsite
Free fitness center
Keeping you safe during COVID-19
Cleaning measures
Enhanced cleaning protocol
Safety measures
Local authorities safety protocols followed by all staff members
Social distancing measures
Social distancing measures in place
Location
Km, 256 Carretera Chetumal 100, 77710, Av Benito Juárez
What's around
What's nearby
Kantenah Beach
0.05 km
Kantenah Bay
1.1 km
Xpu Ha Beach
3.9 km
Half Moon Bay Beach
4.3 km
Playa Barceló Maya
6 km
Akumal Beach
6.6 km
Xcacel-Xcacelito
13.8 km
Xel Ha
15.7 km
Cenote Dos Ojos
18.2 km
Closest Airports
Cozumel International Airport CZM
38.1 km
Cancún International Airport CUN
79.1 km
Important information
Check-in: from 03:00 PM.
Check-out: until 12:00 PM.
Spoken language(s): English, Spanish.
The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.
You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.
A valid credit/debit card and photo ID is required at check-in.