Andaz Mayakoba(5-star resort)
Hotel accessibility information
Building access
Access: Step-free
Door width: 300 cm
Door operation: Automatic door
Cocina Milagro restaurant
Access: Step-free
Type of tables: Dining height table (71 - 76 cm)
Space between tables: More than 91 cm
Swimming pool
Pool area access: Same level entrance (no steps)
Pool entrance: Low steps
Pool area: Step-free
Accessible rooms
Missing trip dates
Enter your check-in and check-out dates above to see the exact room prices for your stay.
Beach area king fiesta floor
1 king bed - 2 guests - Private bathroom
ADA room
1 king bed - 2 guests - Ensuite bathroom
Reliable accessibility information
Comprehensive planning
Personalized support
Andaz Mayakoba Resort is located in a gated complex on the Mexican Caribbean on the Playa del Carmen. Guests at this resort can luxuriate in the 2 outdoor pools and relax in the private beach area. The resort also offers other upscale amenities including a spa with a sauna and 6 treatment rooms, 5 restaurants and access to a golf and tennis club. Free WiFi is available throughout the resort.
All air-conditioned rooms offer views of the sea, the lagoon or the golf course. Each room has a cable TV and an ensuite bathroom. The accessible rooms have step-free access and a bathroom with a roll-...Andaz Mayakoba Resort is located in a gated complex on the Mexican Caribbean on the Playa del Carmen. Guests at this resort can luxuriate in the 2 outdoor pools and relax in the private beach area. The resort also offers other upscale amenities including a spa with a sauna and 6 treatment rooms, 5 restaurants and access to a golf and tennis club. Free WiFi is available throughout the resort.
All air-conditioned rooms offer views of the sea, the lagoon or the golf course. Each room has a cable TV and an ensuite bathroom. The accessible rooms have step-free access and a bathroom with a roll-in shower with a shower seat with grab bars. Bathrobes and slippers are provided, as are free toiletries.
Andaz Mayakoba Resort boasts many dining options to suit all guests. There is a breakfast buffet by the poolside and the Tinta del Pulpo restaurant serves Mexican and international cuisine. VB serves juices, smoothies and vegan dishes, and the Sotavento restaurant serves light Mexican cuisine in a casual atmosphere. The sophisticated Casa Amate restaurant has been named one of the 120 top restaurants in Mexico and specializes in Latin American food. Alternatively, guests can also order room service, with a range of dishes available 24 hours a day.
Other amenities available at this accessible property include a water sports center, a gym and a concierge service. The nearest airport is Cancun International Airport which is 50 km (31 miles) away.
Accessibility features
Type of assistance available
Push / carry wheelchair
Carry bags / belongings
Service dogs allowed
Yes
Hearing disability guidance
Captioning / subtitles
Visual disability guidance
Large Print
Tactile materials
Wheelchair available
Yes
Amenities
Free wifi access
Free parking
Free swimming pool
Beachfront
Restaurant onsite
Bar onsite
Keeping you safe during COVID-19
Cleaning measures
Enhanced cleaning protocol
Safety measures
Local authorities safety protocols followed by all staff members
Social distancing measures
Social distancing measures in place
Location
Chetumal-Puerto Juarez km. 298, Solidaridad, 77710 Playa del Carmen, Q. Roo
What's around
What's nearby
Caribbean Sea
0 km
Mayakoba Beach
0.05 km
Playa del Carmen Beach
1 km
Ocean Maya Royale - Adults Only Beach
1.5 km
Casa Vela Beach
2.2 km
Church of Guadalupe
6.1 km
Playa Virgen
7 km
Playa del Carmen Maritime Terminal
9 km
Rio Secreto
16.6 km
Public Transit
ADO International Bus Station
8.9 km
Closest Airports
Cozumel International Airport CZM
21.4 km
Cancún International Airport CUN
42.3 km
Important information
Check-in: from 03:00 PM.
Check-out: until 12:00 PM.
Spoken language(s): English, Spanish, French, Russian.
The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.
You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.