Sun Palace(5-star resort)
Hotel accessibility information
Room accessibility
Bedroom
Access: Step-free
Door width: 80 cm
Door operation: Card key + push door
Bed height: 70 cm
Bathroom
Access: Step-free
Turning space: More than 152 cm
Toilet grab bars: Yes
Shower type: Roll-in shower
Building access
Access: Step-free
Type of entrance: Ramp
Handrails: No
La Tratto restaurant
Restaurant entrance: Elevator / lift, fixed ramp, stairlift
Clear of obstacles: Yes
Type of tables: Dining table height (71 - 76 cm)
Swimming pool
Pool area access: Fixed ramp, stairlift
Pool entrance: High steps, low steps, handrails
Pool area flooring: Smooth (tile, ceramic, hardwood or similar)
Sun Palace is a sophisticated and luxurious resort situated on the tip of the Mexican Caribbean in Cancun, with incredible ocean views, a spa, 3 heated infinity pools, a fitness center and onsite activities and entertainment. This couples-only retreat also provides free WiFi and all-inclusive dining and drinking.
Each air-conditioned room has a minibar, a complimentary bottle of wine, a coffee machine, a Smart TV, a turndown service and a whi...Sun Palace is a sophisticated and luxurious resort situated on the tip of the Mexican Caribbean in Cancun, with incredible ocean views, a spa, 3 heated infinity pools, a fitness center and onsite activities and entertainment. This couples-only retreat also provides free WiFi and all-inclusive dining and drinking.
Each air-conditioned room has a minibar, a complimentary bottle of wine, a coffee machine, a Smart TV, a turndown service and a whirlpool bath. Accessible rooms have a roll-in shower with a shower seat and grab bars, as well as grab bars on the toilet and visual notifications on the door and smoke detector.
There are 4 restaurants and 3 bars for the guests at Sun Palace to enjoy. Three of the restaurants are a la carte and serve Pan-Asian, Latin-American and Italian cuisine and the fourth restaurant is a buffet restaurant at breakfast and lunch with international cuisine and serves a la carte Mexican food in the evenings.
Sun Palace organizes a range of activities for guests, including excursions to Mayan ruins or to swim with dolphins, and guests can also try extreme sports. The nearest airport is Cancun International, which is 12 km (7.5 miles) away.
Request to book
No extra fees
Accessibility guaranteed
Worry-free travel
Accessible rooms
Accessible Room
2 single beds - 2 guests - Ensuite bathroom
Junior suite
1 queen bed - 2 guests - Ensuite bathroom
Accessibility features
Type of assistance available
Push / carry wheelchair
Carry bags / belongings
Transfers (ex: transfer the guest from the wheelchair to a taxi)
Service dogs allowed
Yes
Hearing disability guidance
Captioning / subtitles
Visual notifications (written texts, light notifications)
Visual disability guidance
Large Print
Tactile materials
Wheelchair available
Yes
Amenities
Free wifi access
Free parking
Free swimming pool
Beachfront
Restaurant onsite
Bar onsite
Keeping you safe during COVID-19
Cleaning measures
Enhanced cleaning protocol
Safety measures
Local authorities safety protocols followed by all staff members
Social distancing measures
Social distancing measures in place
Location
Boulevard Kukulcan Km 20 Hotel Zone, 77500 Cancun, Mexico
What's around
What's nearby
Playa Punta Nizuc
0.3 km
El Rey mayan ruins
1.9 km
Mayan Museum
3.5 km
Wet 'n Wild Cancun
4 km
Backstage Theatre
6.4 km
Backstage Theatre
6.4 km
Luxury Avenue
6.6 km
Universidad Anahuac Cancun
6.6 km
Moon Palace
8.4 km
The City Nightclub
10.6 km
Top attractions
Coco Bongo
10.7 km
Cancun Bullfight ring
12.5 km
Andres Quintana Roo Stadium
13.2 km
Beto Avila Stadium
13.3 km
Cancun Government Palace
13.8 km
Cristo Rey Church
13.9 km
Cancun Underwater Museum
19.2 km
Public Transit
Cancun Bus Station
14.1 km
Closest Airports
Cancun International Airport CUN
9.7 km
Cozumel International Airport
61.2 km
Important information
Check-in: from 03:00 PM.
Check-out: until 12:00 PM.
Spoken language(s): English, Spanish.
The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.
You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
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