Moon Palace The Grand Cancun(5-star hotel)
Hotel accessibility information
Building access
Access: Step-free
Door width: 215 cm
Door operation: Automatic door
Breakfast area
Access: Step-free
Clear of obstacles: Yes
Type of tables: Dining height table (71 - 76 cm)
Swimming pool
Pool area access: Standard steps (more than 10 cm), Fixed ramp
Pool entrance: Zero entry access with gentle slope, High steps, Handrails
Pool area: Step-free
Accessible rooms
Missing trip dates
Enter your check-in and check-out dates above to see the exact room prices for your stay.
Superior Deluxe - Garden View (Accessible) King Size Bed
1 king bed - 2 guests - Ensuite bathroom
Superior Deluxe - Garden View (Accessible) Double bed
2 double beds - 4 guests - Ensuite bathroom
Reliable accessibility information
Comprehensive planning
Personalized support
Moon Palace The Grand Cancun sits only steps from the beach. At this stunning 5-star all-inclusive hotel, you can dive into an accessible pool that features a wave simulator, experience outstanding beauty treatments, and spend the night dancing or viewing exclusive on-site entertainment.
The hotel offers its guests opulent accessible rooms with stunning ocean views. These rooms are fitted with a romantic in-room spa bathtub, door viewers at a lowered height, and fully accessible ensuites.
Your stay includes foods from all corners of the world. Start your morning with a complimentary br...Moon Palace The Grand Cancun sits only steps from the beach. At this stunning 5-star all-inclusive hotel, you can dive into an accessible pool that features a wave simulator, experience outstanding beauty treatments, and spend the night dancing or viewing exclusive on-site entertainment.
The hotel offers its guests opulent accessible rooms with stunning ocean views. These rooms are fitted with a romantic in-room spa bathtub, door viewers at a lowered height, and fully accessible ensuites.
Your stay includes foods from all corners of the world. Start your morning with a complimentary breakfast buffet that offers various freshly baked pastries, exotic fruits, and omelets. You can also dine on a la carte menus of East Asian, Indian, Italian, and Mexican inspired cuisine or enjoy drinks at the hotel's bars.
The hotel is idyllically located steps away from the beach and major cultural attractions. Moon Palace The Grand Cancun is less than a 10-minute stroll away. The hotel is within 11 km (7 miles) from El Rey Mayan ruins and Mayan Museum.
Accessibility features
Type of assistance available
Push / carry wheelchair
Carry bags / belongings
Transfers (ex: transfer the guest from the wheelchair to a taxi)
Assistive guidance for visual or hearing disabilities when requested
Service dogs allowed
Yes
Wheelchair available
Yes
Amenities
Free wifi access
Free parking
Free swimming pool
Beachfront
Restaurant onsite
Bar onsite
Keeping you safe during COVID-19
Cleaning measures
Enhanced cleaning protocol
Safety measures
Local authorities safety protocols followed by all staff members
Social distancing measures
Social distancing measures in place
Location
Carretera Cancun-Chetumal Km 340, 77500 Cancún, Mexico
What's around
What's nearby
Moon Palace
0.7 km
Coral White sand Swimming
4.1 km
Wet 'n Wild Cancun
4.2 km
Playa Punta Nizuc, White sand Swimming, Water sports
6 km
Playa Petempich
7 km
Universidad Anahuac Cancun
7.9 km
Playa Punta Caracol
9 km
Playa Delfines, White sand Swimming, Surfing
9 km
El Rey mayan ruins
9.5 km
Mayan Museum
11 km
Backstage Theatre
13.9 km
Luxury Avenue
14.2 km
Kukulcan Plaza
14.2 km
Tecnologic Stadium
16.6 km
Top attractions
Coco Bongo
18.3 km
Beto Avila Stadium
18.3 km
Cancun Government Palace
19.3 km
Cristo Rey Church
19.4 km
Public Transit
Cancun Bus Station
19.6 km
Closest Airports
Cancún International Airport CUN
7.6 km
Cozumel International Airport CZM
54.1 km
Important information
Check-in: from 03:00 PM
Check-out: until 12:00 PM
Spoken language(s): English, Spanish, French, Portuguese, Russian
The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.
You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.
A valid credit/debit card and photo ID is required at check-in.